Chepachet Hardware is the epitome of “the local hardware store”, a one-stop shop for people in town to pickup just about anything for the house or farm. Due to his fast and friendly service with a personal touch, Greg Murray received this month’s “Expert of the Month” title.
Located at 916 Putnam Pike, Chepachet RI, Greg would visit here with his father as a kid when they had to do projects around the home. Back then, there were no big box stores like there are today. He grew up with fond memories of coming here and he developed a soft spot for the place. As the years went by, eventually the store had closed down. Greg drove by and saw it in ruins…and this got him thinking. He reached out to the previous owner. He was able to work with him and the town to eventually re-establish what is “Chepachet Hardware” today. Greg quit his job as a truck driver to work on renewing the business to it’s former self.
Keeping true as a local small business, they are dedicated to their customers. Customer service, speed and reliability are some of the key traits that separate them from the box stores. “We’re open 7 days a week and only close for about 5 holidays a year. Other than that, we are here,” says Murray. “We respect that our customers have things to do. We want to get them in and out and on their way.”
Some services they offer include same day deliveries on their mulch and stone, on-the-spot propane tank fills, and window/door screen replacement quotes right over the phone. “We’ve got the basic core hardware items like plumbing, electrical, fasteners, nuts, bolts, and cut keys. We stock not just dog and cat food but also do grains. We have chicken, horse, goat, and pig feed from Poulin Grain. I consider our departments like a convenience tool department. We’re gonna have at least 200 of the most popular things you may need.”
We asked Greg his thoughts about the team here at IT Support RI, he went on to say, “I’m very happy with you guys. You’re on the ball. Anytime anything happens, I just put in a ticket and it gets taken care of pretty quick.”
You can contact Chepachet Hardware at 401-710-9979 and also online at www.chepachethardware.com.
