Cybersecurity Playbook - IT Support RI - Fixing IT Issues for RI, MA, and CT

Cyber Security Playbook

Cyber-threats are at an all-time high. Learn the best defensive strategies for today’s digital world.

Today, cyber-attacks, data breaches, and email scams are rampant. Every business, regardless of size is a target will eventually be hacked or breached. However, there are a few things you can do to boost your online protection. In our playbook, you can review some key topics about cyber security and how to protect yourself in this digital world.

Can You Answer These Questions?

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Do You Know the Basics of Cyber Security?

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Why Is Cyber Hygiene So Important Today?

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How Can You Protect Your Business?

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Are Your Employees Aware of Cyber Threats?

How Important is Two-Factor Authentication?

Check out our guide for these answers and more!

Want to increase your Cyber Security?

Get a free copy of our playbook!

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Security Oriented

Our company is security oriented with all technicians required to pass annual background checks and maintain HIPAA certifications. Every backup we setup is encrypted, both locally and in the cloud. We help our clients incorporate safe practices within their business by providing Acceptable Use Policy (AUPs) templates. Also, we educate clients on why such measures are needed to keep them (and their business) safe.

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Dedicated Professionals

All our clients not only receive support from an entire team of professionals but also their own “Account Manager”. This person is their direct contact for special requests, questions, and projects. Our focus is quality support with a personal touch.

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Rapid Response

Stop waiting days (or even weeks) to get in touch with someone. We are available during normal business hours or on call for emergency service if needed. Our team consists of all local technicians in the US, so no more calls overseas. We can solve your issues remotely, over the phone, or onsite.

I want to take this opportunity to thank IT Support RI for allowing Leo and JT to work with me on the NIST/CMMC project. They have done yeoman’s work and have been an invaluable asset to this project… not even mentioning the burden they have taken off of my shoulders. Yesterday’s 8-hour NIST Assessment audit was a good example of their professionalism, expertise, tireless efforts, and focus on “what’s best for the customer”. The auditor has mentioned to me, on a few occasions, how impressed he is with “my team” (which includes Leo and JT), how knowledgeable my team is regarding the new cybersecurity protocols and government flow down requirements, and how far ahead we are of our competition.

I hope the work done on this project provides an opportunity for IT Support RI to grow its own customer base, as they are becoming true experts in this growing cybersecurity space.

Liora K Stone

President, Precision Engineering Inc.

Throughout the opening of our second building, IT Support RI was instrumental in keeping the building wired, set-up and ready to go, allowing our growing teams to keep working. Whether its Outlook issues first thing in the morning or a hosting problem with our website in the evening, IT Support RI is always quick to respond to all our IT needs.

Mark D. Sitcoske

Marketing Manager, High Purity New England

About Our Team

IT Support RI is an IT service and consultation company that focuses on quality support with a personal touch. What makes us different is that we pride ourselves on our dedication to our clients and the rapid response time in which we resolve their IT issues. We firmly believe in preventing IT problems and solving them quickly should they arise. We love all things IT and everyone within our business has a passion for technology, which reflects in our work and service.