Network Organization
Over time, network cables can become a tangled mess of chaos. Reduce the clutter and streamline your network!
Organize and Identify
If there’s a web of cables, it is almost impossible for you to identify and address problems. An organized network closet allows for quick identificaton of wires, ports, and devices. This helps with troubleshooting any network issues. It also allows you to see how much room you have to expand before needing an upgrade.
Clean and Cool
Clusters of cables and wires can prevent cool air from reaching your equipment, causing you devices to overheat, malfunction, or break. When your network is clean and organized, it has improved stability and life of your devices. Also, a neat and organized network rack is impressive to guests.
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Security Oriented
Our company is security oriented with all technicians required to pass annual background checks and maintain HIPAA certifications. Every backup we setup is encrypted, both locally and in the cloud. We help our clients incorporate safe practices within their business by providing Acceptable Use Policy (AUPs) templates. Also, we educate clients on why such measures are needed to keep them (and their business) safe.
Dedicated Professionals
All our clients not only receive support from an entire team of professionals but also their own “Account Manager”. This person is their direct contact for special requests, questions, and projects. Our focus is quality support with a personal touch.
Rapid Response
Stop waiting days (or even weeks) to get in touch with someone. We are available during normal business hours or on call for emergency service if needed. Our team consists of all local technicians in the US, so no more calls overseas. We can solve your issues remotely, over the phone, or onsite.
A good friend of mine referred to IT Support RI. She has used them for years and when I mentioned I was having network issues, she recommended I get in touch with them. My network was a mess and my business was suffering greatly. I worked with a previous tech company that did not treat me with respect or seem to care about my issues. After contacting IT Support RI they quickly setup an appointment to check out my network. Nick, PJ and Leo came out to my office and proceeded to address my issues as they arose.
My previous tech guy did not set me up right and it took a lot to get me back on the right track. IT Support RI worked with my software company and did everything they could to repair everything as thoroughly and quickly as possible. Now, my business is able to run and anytime I have an issue, they are quick to respond and begin working. I know there are other tech companies out there but when it comes to quality and speed, IT Support RI has proven they are the best choice around!
Thanks again to IT Support RI for the superior job on the wiring of our offices. The entire system is working without issue at this point, which is a testament to the work you guys have done.
About Our Team
IT Support RI is an IT service and consultation company that focuses on quality support with a personal touch. What makes us different is that we pride ourselves on our dedication to our clients and the rapid response time in which we resolve their IT issues. We firmly believe in preventing IT problems and solving them quickly should they arise. We love all things IT and everyone within our business has a passion for technology, which reflects in our work and service.
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